Privacy Policy
Website: https://nexvitawellness.in/
Effective Date: 6 September 2026
1. Introduction
Nexvita Wellness ("Nexvita Wellness", "we", "us" or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, stored, shared and protected when you visit https://nexvitawellness.in/, create an account, place an order, contact us, or otherwise use our services.
2. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing/shipping address, account details, order information, customer-support messages, feedback and other information you voluntarily submit.
We may also automatically receive technical information such as IP address, browser/device information, pages viewed, approximate usage information, cookies, session data and information needed to maintain website security and functionality.
3. How We Use Your Information
We may use personal information to process orders and payments; arrange delivery; provide customer support; communicate about orders, returns, replacements and refunds; maintain accounts; improve our website and services; prevent fraud or unauthorized activity; send marketing communications where permitted; and comply with applicable legal obligations.
4. Payments and Third Parties
Payments may be handled by third-party payment gateways. Where a payment provider processes your payment details, that provider's own terms and privacy policy may apply. We may also share necessary information with logistics partners, hosting and technology providers, analytics services, customer-support providers and professional advisers to operate the business.
5. Cookies
Our website may use cookies and similar technologies for login/session management, cart functionality, preferences, analytics, performance and security. You can manage cookies through your browser settings, although disabling certain cookies may affect functionality.
6. Data Security and Retention
We use reasonable administrative, technical and organizational measures intended to protect personal information. No electronic transmission or storage system can be guaranteed to be completely secure. We retain information for as long as reasonably necessary for business, transaction, dispute-resolution, security and legal purposes.
7. Your Choices
Subject to applicable law, you may request access to or correction/deletion of certain personal information and may withdraw consent or opt out of promotional communications where applicable. Contact us using the details below for privacy-related requests.
8. Children's Privacy
We do not knowingly collect personal information from children where doing so would be unlawful. If you believe such information has been provided to us, please contact us so that we can review the matter.
9. Changes
We may update this Privacy Policy from time to time. Changes will be posted on the website with an updated effective date.
Contact Information
Nexvita Wellness
B-1203, 12th Floor, The CAPITAL, G Block, Bandra Kurla Complex, Mumbai - 400051, Maharashtra, India
Support email id: support@nexvitawellness.in
Contact number: 8850256101
Whatsapp number: 8850256101
Office Address: Chandivali Chintamani Chs, 401 B Wing, Mhada Colony, Chandivali, Mumbai 400072